I’m sitting behind a long table, flanked by a marketing manager on my right and an entrepreneur on my left. We are an admission jury at an elite French business school. The candidate seated before us has spent the last two years toiling in a high-pressure preparatory school to get ready for this interview and …

There’s no shortage of advice about how to react to negative feedback. Whether the critic is a boss or a co-worker, the same familiar guidance is consistently presented: Listen carefully, don’t get defensive, ask for time. There’s nothing wrong with these three suggestions, of course. But at the moment when an unhappy colleague is telling …

It’s amazing the opportunities we miss because we doubt our own powers of persuasion. Our bosses make short-sighted decisions, but we don’t suggest an alternative, figuring they wouldn’t listen anyway. Or we have an idea that would require a group effort, but we don’t try to sell our peers on it, figuring it would be …

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